The Index

Introduction

Last Modified: 10//01//2025

Welcome to High Roads Marketing & Growth (“High Roads,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website highroads.io (the “Site”) and any services, projects, or retainers provided by High Roads M&G 1337 LLC.

By using our Site or services, you agree to these Terms. Please read them carefully.

.01 — Services

We provide marketing, design, consulting, advertising, technology implementation, website development, hosting, and related professional services. Services may be delivered as one-time projects, ongoing retainers, or consulting engagements.

.02 — Intellectual Property
  • Design Deliverables: Upon full payment, you own the rights to final design assets we create for you (e.g., logos, websites, branding).

  • Software, Code & Integrations: High Roads retains ownership of proprietary software, code, and frameworks developed internally. Clients receive a license to use these within their engagement.

  • Portfolio Use: We may display completed work, brands, and project outcomes in our portfolio, case studies, or marketing materials.

.03 — Proposals & Agreements
  • Proposals and scopes of work describe deliverables and timelines.

  • Retainer agreements define expectations, availability, and general work coverage.

  • Engagement begins when both parties agree in writing (e.g., signature, email confirmation, or digital acceptance).

.04 — Payments & Billing
  • Payment schedules and terms are defined in individual agreements, proposals, or invoices.

  • Deposits may apply to project-based work.

  • Late or missed payments may result in paused services or termination of the agreement.

  • Retainers continue until canceled or modified with written notice, unless otherwise specified.

.05 — Client Responsibilities

Clients agree to:

  • Provide timely access to accounts, content, and feedback.

  • Maintain active budgets, accounts, and licenses for any third-party platforms (e.g., hosting, advertising, analytics).

  • Acknowledge that marketing, advertising, or campaign results cannot be guaranteed.

.06 — SMS & Communications

SMS Messaging
By providing your phone number, you consent to receive SMS/MMS messages from High Roads Marketing & Growth. These may include customer care-related and one-on-one communications, service updates, and occasional promotional content. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. We may share your phone number, opt-in/consent status, and related messaging data with platform providers, phone companies/carriers, and other vendors solely to deliver messages and maintain legal/compliance requirements. Opting out of SMS does not affect your ability to receive emails or other communications from us. See our Privacy Policy for additional details.

Email Communications
By providing your email address, you consent to receive service updates and marketing communications. All marketing emails include an unsubscribe option, and you may opt out at any time.

.07 — Restrictions
  • You may not misuse our services for unlawful purposes.

  • You may not resell, sublicense, or white-label our services without prior written consent.

.08 — Confidentiality

Both parties agree to keep non-public information confidential, except where disclosure is required by law.

.09 — Non-Solicitation

You agree not to solicit or hire High Roads employees, contractors, or consultants for a period of 12 months after your engagement concludes.

.10 — Third-Party Services

Our work may involve integration with third-party platforms (e.g., advertising networks, hosting providers, analytics tools). We are not responsible for the availability, policies, or performance of these third-party services.

.11 — Force Majeure

We are not liable for delays or failures caused by events outside our reasonable control, including but not limited to natural disasters, internet or hosting outages, strikes, or emergencies.

.12 — Limitation of Liability

We are not liable for delays or failures caused by events outside our reasonable control, including but not limited to natural disasters, internet or hosting outages, strikes, or emergencies.

.13 — Indemnification

You agree to indemnify and hold harmless High Roads, its affiliates, and team members against claims arising from your misuse of services, violation of these Terms, or infringement of third-party rights.

.14 — Modifications

We may update these Terms periodically. Continued use of our Site or services after updates are posted indicates acceptance of the revised Terms.

.15 — Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

.16 — Contact

Questions? Contact us at:

High Roads Marketing & Growth
[email protected]